Returns and Cancellations Policies

Returns Policy

If you wish to return your purchase, please let us know within 30 days via – returns@snugaromatics.com.

While we try our best to provide you with superb products and service, we do accept that sometimes things may not go exactly to plan, and while you are under no obligation whatsoever to do so, we would be grateful if you would please let us know the reason for the return as this will enable us to learn, adapt and improve.

Thank you for ordering from us and our sincere apologies for any inconvenience and disappointment we may have inadvertently caused you.  We will do our utmost to ensure we do not do so again.

Cancellation of Subscriptions

If you have an issue with your subscription or would like to make a change to it, please contact Mo on 07815 191950.

Alternatively, should you wish to cancel your monthly candle subscription, please let us know via email at info@snugaromatics.com.  Upon cancellation you will be notified via email.